UK businesses falling behind on digitalisation plans

When it comes to UK companies and their Covid-19-powered digital transformation plans, the mantra seems to be “slow and steady wins the race”. According to a new report from ManpowerGroup, UK organizations aren’t as quick to transform as peers elsewhere around the world, but fewer have had to put their plans on hold, and more are planning to bring in …

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Many firms have lost customers over email attachment blunders

Email slip-ups have led to many businesses losing customers, new research from security company Tessian reveals. Based on a survey of 4,000 UK and US office workers, the report states that 46 percent have sent file attachments to incorrect recipients, with nearly one in five firms (18 percent) subsequently losing customers due to the error. The research further showed that …

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Top five data security principles to follow when moving to the cloud

In the wake of the Covid-19 pandemic, digital transformation has become essential for enterprises forced to adapt to new working conditions. Many organizations had already started their digital journey at the beginning of last year, but the global epidemic certainly accelerated things. In fact, research has shown 8 out of ten organizations fast-tracked their journey to digital transformation, compressing the …

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Hybrid cloud era sees demand for open source skills skyrocket

Cloud developer skills related to open source software are in greater demand than knowledge of proprietary platforms, a new report from IBM and O’Reilly claims. Polling 3,400 developers and technology managers, the two companies found that 94 percent of respondents prioritize open source skills, while almost three quarters (70 percent) prefer to use a cloud provider that’s based on open …

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Businesses suffering from ‘chasm’ between cyber strategy and actual practice

A cybersecurity strategy should serve as every organization’s steering wheel, but in reality there’s a world of difference between plan and practice. A new report from governance, risk, and compliance (GRC) firm MetricStream states that senior management and leadership jointly establish the strategic direction of their IT risk management program in most businesses. In the majority of cases (71 percent), …

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Pandemic exposes significant ITSM weaknesses

ITSM teams are experiencing a surge of problems brought about by the pandemic, new research from ITSM optimization firm DeepCoding reveals. According to data gathered from over 400 companies worldwide, ticket volumes, budget cuts, and technician absenteeism levels rose during the Covid-19 pandemic, causing customer satisfaction levels to take a nosedive.  As a result of the transition to a work …

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A quarter of government agencies suffered cloud leaks in 2020

Government agencies experienced all sorts of cloud-related cybersecurity incidents in 2020, but the most dangerous was data leakage, due to the time it takes to identify and remedy issues of this kind. This is according to a new report from cybersecurity firm Netwrix, which states that phishing and targeted attacks on infrastructure round out the three biggest threats to government …

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How to keep employees emails protected from prying eyes

Even though there is now a huge range of ways to communicate, email is still very much the default option in most situations. Email does have a whole lot of benefits. It does not, however, offer a lot of in-built security. Fortunately, you can take steps to rectify this. Here are some tips. Make sure your own network is secure …

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UK launches new body dedicated to addressing cybersecurity skills shortage

The UK has established a new independent organization that will oversee the cybersecurity industry. The UK Cyber Security Council will be tasked with making sure there are enough skilled workers in the field, that they are provided with the necessary training and that there is sufficient diversity in the workforce. According to Computer Weekly, the Department for Digital, Culture, Media …

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Remote working is driving the uptake of unified communications technology

The number of businesses that plan to support some form of remote working after the pandemic has increased by a third, a new report from software firm Ribbon Communications suggests. And unified communications will play a significant role in supporting these policies. Polling more than 4,500 technology decision-makers in 18 countries around the world, Ribbon found that Microsoft Teams, Zoom …

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