AI and RPA powered testing: innovate with confidence in workforce management
When it comes to workforce management, AI is a tool already routinely deployed across all types of companies, in all sorts of industries as organizations look to increase efficiency and agility in their operations – while simultaneously freeing staff from monotonous, low-value work, enabling them to focus on customer service and revenue-generating activities. Be it powerful algorithms that claim to …
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Data Mesh: A paradigm shift in enterprise data management
As Gartner outlined in its 2021 top trends for data analytics report, business leaders are beginning to understand the critical role of data and analytics in accelerating business decisions, shifting it from a ‘nice to have’ to a core business function. The combination of the pandemic accelerating digital transformation and businesses accumulating more data than ever before mean that investments …
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Content management and Artificial Intelligence – the future of ContentOps
Artificial intelligence (AI) is eating the world, one boring, routine task at a time. From navigation apps using AI to crunch a bunch of data at a super-fast speed to determine the best and fastest route from A to B, or automatic spam filters and categorizations that make email more manageable, AI is truly ubiquitous. It was only a matter …
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Role of change management in automation
While the need to automate is nothing new, what has changed over the years is what types of tasks can be automated and how much can be automated. Logically, it makes sense that many activities that are being performed by a person can be accomplished by a machine more cheaply and with more accuracy. Machines historically have been good at …
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What can unstructured data management learn from Airbnb?
In its latest Global DataSphere Forecast, IDC predicts that the amount of data that will be created over the next three years will be more than the data created over the past thirty. In 2020 alone, the analyst house estimates that more than 59 zettabytes of data will be created, captured, copied and consumed. To put this into perspective, a …
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Building a tech market category: Value stream management
The digital era has opened the door for organizations and individuals around the world to turn innovative ideas into thriving businesses, with some becoming so successful that they’ve gone on to create entirely new market categories. Social media is among the most striking examples of this kind of rapid and ubiquitous success, where just a few years before, the industry …
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How security & license compliance cultures can coexist for open-source software management
Much about contemporary culture plays up clashes between opposites. Examples ranging from the innocuous (coffee vs tea) to the contentions political and social debates, each has a role in how we perceive others. Going to extremes becomes all too easy. Meeting in the middle has its advantages. In the world of software, one such clash is around the cultures surrounding …
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Management still doesn’t trust employees to be productive from home
While many employees claim the shift to remote working has actually made them more productive, most decision-makers aren’t convinced. According to a new report from software company LogMeIn, just five percent of decision-makers believe their remote workers are actually more productive, and the vast majority (70 percent) consider office workers more trustworthy. On the other hand, more than half (56 …
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Why IT Asset Management should lead a post-Covid assessment of supplier and contract risk
The pandemic forced organizations to source and ‘stand up’ new technologies (products and services) at a record pace. This was especially true at the start, when organizations needed to quickly implement remote and online capabilities for employees, as well as customers, service providers and others – whether they wanted to or not. Understandably, the standard ‘due diligence’ process as to …
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Why management need to take responsibility for security posture
To understand the nature of an organization, you need to look at its people.: Whether this is a government department, a charity, or a small business hoping to stay afloat during the worst economic downturn for a generation. More specifically, it is important to look at the management of this organization: Those who hold sway over an institution will naturally …
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