AI driving personalization in travel buying

Personalization is the art of tailoring products, services and their delivery to individuals. In the age of digitalization, it takes websites to a new state of direct engagement with the visitor – responding to each individual’s interactions to understand their intent and interests to present the most relevant offers. In the travel sector, personalization allows businesses to significantly enhance the …

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How to prevent the security risks of a remote workforce

The outbreak of Covid-19 has completely shifted how companies operate. Organizations have had to quickly adapt and implement new work-from-home policies to keep their employees safe and productive. While remote working comes with flexibility and better work-life balance, it also poses several IT security challenges. With a significant number of employees in the UK working from home, it makes company …

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The quest to differentiate in smart FM

There is no getting away from the fact that this year has been extremely challenging for the FM industry. But we should also take hope from the fact that whilst the pandemic will pass (in the hopefully not-too-distant future), the increased importance that businesses attach to FM and cleaning must surely remain. Business leaders have recognized the strategic value of …

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AV and IT tech: enhancing learning across higher education

As the student user experience becomes more important than ever, so does the role of  audio-visual (AV) technology. The coronavirus pandemic has led to the closure of many university campuses and AV and IT solutions hold a vital role in ensuring students and staff remain safe on campus and provide flexibility in a time when the sector needs it most. …

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The AI Factory: From concept to industrialization, fast and securely

Artificial Intelligence (AI) is seen as the major lever of competitive advantage. The data doesn’t lie: there’s been an almost 25 percent year-on-year increase in business use of AI, with 63 percent of executives agreeing it has led to revenue increases. The global pandemic has only put this into sharper focus. The businesses that thrive and survive will be those …

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2020 was a big year for the passwordless enterprise: Where is it headed to now?

From the security dynamics of remote work to continued security breaches and phishing campaigns, 2020 was an eccentric year highlighting the skyrocketing need for better identity and authentication solutions in the business sector more than ever. As we take a look back at a year rife with a threat landscape for enterprise companies, it’s prime time to examine the advances …

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Five common misconceptions about observability

The rise of cloud-native environments has meant that traditional approaches to monitoring and managing application performance are becoming less and less effective. As a result, digital teams have begun leaning towards new approaches, built on the three pillars of observability – metrics, logs, and traces. Rather than trying to ‘monitor’ their environments, the idea is to design them to be …

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Revisiting the AI diversity crisis – and how to solve it

In recent months and years, the prominence of movements like Black Lives Matter and #MeToo have made one thing demonstrably clear: there is still much work to be done across the board when it comes to fostering diversity and inclusion. Particularly in the tech industry, where the far-reaching scope of artificial intelligence (AI) means that any gender and racial bias …

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Gamers ROC: Recruiting gamers for remote operation centers

Good hand-eye coordination, quick reflexes, strategizing, teamwork and problem-solving are all key to the modern gamer and form a skill set that would be valuable to roles in tech, manufacturing and engineering. The next generation of games consoles hit the shelves last month, once again giving millions of gamers the choice between the latest PlayStation and Xbox. With the rise …

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