Government IT spending set to soar in post-pandemic world
As they look to modernize their infrastructure in the post-pandemic world, governments around the globe are expected to increase their spending on IT tech, according to a new Gartner report that forecasts IT spending will hit $557.3 billion in 2022 – up 6.5 percent compared to this year. “Governments will continue to accelerate investments in digital technologies to respond and …
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Ragnarok ransomware gang closes shop
Ragnarok, one of the most popular ransomware operator groups out there, has decided to abruptly called it quits. Not only has the group behind the infamous ransomware attack on Citrix ADC servers retired out of the blue, it also released a free decryption key for all of its victims. On its website, the 12 victims that were listed there are …
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Microservices architecture: maintaining the customer experience
It is likely that all large companies are already utilizing microservices as part of their business strategies. But microservices — small, loosely coupled services that make up a larger application — are essential for businesses of all sizes. Unlike monolithic architectures, which contain all functionality and code within a large and complex application, microservices are discreet pieces of code that …
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Identity-first security redefined | ITProPortal
While the concept of identity as the new security perimeter has been around for some years, it has now switched from an authorization-based strategy to one with a broader remit, including credential theft, misuse, and privilege escalation in its security coverage. Indeed, Gartner recently categorized identity-first security as one of the Top Security and Risk Management Trends for 2021. …
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What customer experience teams can learn from football – Euros 2020 edition
Excellence in customer experience is built on teamwork and a high degree of collaboration. These are also some of the traits we saw from England in the 2020 UEFA European Football Championship. From the disappointment of ejection by Iceland in the 2016 European Championship, to their most successful tournament in 55 years by reaching the final this year, it was …
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What IT security teams can learn from the Colonial Pipeline ransomware attack
In May, news broke of a DarkSide ransomware attack on Colonial Pipeline, a major U.S. fuel pipeline that supplies roughly 45 percent of the East Coast’s diesel, gasoline and jet fuel. In response to the attack, the company shut down its pipeline for several days, causing mass disruption in America. Colonial Pipeline CEO Joseph Blount’s testimony at a House Homeland …
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Hello? Why your IT service desk won’t be there tomorrow
The service desk as we know it isn’t going to vanish into thin air. But, there are some clear indications that the concept of the service desk as we know it is already evolving into something else, something more innovative. The old way of responding to tickets and problem-solving in silos is over. IT support has evolved these past …
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BigCommerce review 2021 | ITProPortal
Competing with the best website builders, BigCommerce is a powerful option for online store creation, and is one of the best website builders with ecommerce and one of the best website builders for small business. It boasts an ecommerce focused editor, a suite of excellent online selling tools, and various other features to help you maximize the success of your …
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HPC, the driving force behind engineering simulation?
Once limited to large-scale applications in the automotive, aerospace and defense sectors, over recent years engineering simulation is increasingly being applied to smaller scale, but no less valuable, R&D challenges. As customers demand higher quality products and more choice, companies are having to respond with faster, lower-cost prototyping and design, all delivered on time and within budget. To help meet …
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Five top tips for ensuring your conversational AI project is a hit
Most organizations have bold ambitions to deliver AI technologies internally, however they lack the skills, experience or capacity to deliver these projects successfully. Conversational AI is becoming more popular as a way of automating messaging and speech-enabled applications that offer human-like interactions between computers and humans. But it’s often hard to get these projects right. Let’s look first at where …
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