Winning customers online with successful experimentation
The results are clear – businesses can’t neglect experimentation. There is now a sea of tangible proof showing how businesses that experiment, often significantly improve their online metrics. This includes increasing page views and time spent on site, and ultimately improving the businesses bottom line. In today’s digital era, experimentation should be top of the agenda for any business operating …
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Employee-centred engagement tools vital or businesses risk being left behind
2020 ushered in a new era of work for all of us. Around the globe we have had to embrace remote and hybrid working – learning new ways to collaborate and communicate with our colleagues, customers and counterparts. While business collaboration and communication tools have been gathering pace for several years, the Digital Employee Experience (DEX) – an employee’s digital …
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SMEs are wasting billions on admin every year
Small and medium businesses (SMB) in the UK are spending huge amounts of time and money on administrative tasks, but many don’t see the need to streamline the process with software. This is according to a new report from HR software provider Breathe. Polling 375 senior decision-makers in the UK, the company found an average company spends an hour a …
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Nearly all UK firms see hybrid cloud as critical to pandemic recovery
Almost all businesses in the UK agree that hybrid cloud will play a central role in helping firms to survive the Covid-19 pandemic. This is according to a new report from technology services company NTT. The company polled 950 decision-makers in 13 countries around the world, including 115 respondents from the UK and Ireland, and found that approximately 95 percent …
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Web shell attacks becoming increasingly popular among cybercriminals
The volume of web shell attacks worldwide is on an upwards trend and gathered significant pace in 2020. This is according to a new report from Microsoft, based on data drawn down from its Microsoft 365 Defender antivirus suite. “A web shell is typically a small piece of malicious code written in typical web development programming languages (e.g., ASP, PHP, …
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Pandemic drives massive surge in usage of collaboration software
For collaboration software providers, 2020 was year to remember, according to a new report from digital experience management company Aternity. Between February 17 and December 20 last year, the usage of collaboration platform Microsoft Teams grew by a whopping 3,891 percent. During the same time period, Zoom usage grew by 1,788 percent. Overall, the usage of Microsoft’s collaboration apps grew …
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Google is having second thoughts about the hybrid working revolution
Google has mixed feelings about the prospect of hybrid working, whereby employees divide their time between home and the office, the firm’s latest 10-K report suggests. The new report explains the company is still experimenting with the model and that it expects its competitiveness and “corporate culture” to take a hit as a result. “As we prepare to return our …
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Microsoft identifies multi-billion dollar opportunity for UK firms to support recovery
An opportunity to boost the UK economic recovery by billions of pounds has been identified in a new study from Microsoft. In October, the company announced that small changes in the application of technology could see UK firms contribute an additional £48 billion to the economy and accelerate recovery from the effects of the pandemic. New findings, however, reveal that …
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Level up: The importance of security certification for startups when dealing with global enterprises
In today’s fast-paced world, the security threats facing large global enterprises are increasingly complex and ever-changing. As such, global enterprises with thousands of employees need to be stringent with their policies to protect their business and customers. In 2019, the UK’s Department for Digital, Culture, Media and Sport released statistics showing that almost half of UK businesses suffered a cybersecurity …
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Volume of credential spill incidents doubles as attacks become more sophisticated
The number of incidents in which login details are leaked online, known as “credential spills”, has doubled in the past four years, according to a new report from cybersecurity firm F5. While the volume of spilled credentials fell by almost half (46 percent) in the same period, with the average spill size also declining by 73 percent, the record in …
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