Transforming business mobility with tech innovation

Disruptive technologies are transforming transport and mobility – and we’re just at the start of the journey.  A paradigm shift in how we live and work beckons, with tech advancements promising to make all our journeys fasters, cheaper, more convenient and sustainable. And as exciting new opportunities emerge for the transportation of goods and people, alternative commercial models will be …

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Crossing the chasm: How UK businesses can bridge the digital skills gap

Society is becoming increasingly digital with every day that passes. In January 2020, the UK had 65 million internet users, 45 million social media users and 72 million mobile connections. These figures precede the moment when the pandemic hit British shores and forced even more of us online. UK businesses and organizations have reacted appropriately. In today’s world, news is …

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Wondering what’s stalling your business growth and recurring revenue success? Consider these six systemic issues

Businesses today realize they must optimize front and back-office operations—a process collectively referred to as lead-to-revenue operations—to shift to a recurring revenue model, unlock data and get closer to the customer. Easier said than done?  In a recurring revenue model, organizations must sell, serve, deliver and account in a unified way, with fully connected people, processes, technologies and systems. That …

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Why are enterprises transitioning from MFA to zero trust security?

Zero trust is a new way of thinking about breaches. It says that no person – not even the most important ones — should be trusted. In theory, if a user passes an additional barrier for access (e.g., question-answer-based multi-factor authentication), businesses can trust that they are who they claim to be.  In practice, we know this is not always …

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How 5G can help power the CX of 2021 and beyond

5G is a big priority for telecommunications providers in the UK, with the technology promising to transform mobile communication across the world. The rollout is gathering pace, with operator EE (BT) recently announcing that a further 35 towns and cities across the UK have started to go live on their new 5G ultrafast mobile broadband network. As the rollout continues, …

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How digital twin will help enable the green recovery

Industrial products and projects are rarely contained to one machine. Economic development has continued to push the division of labor to maximize efficiency, while effects of globalization have geographically spread the production processes of goods and services. Production lines have expanded into production webs, with a vast array of variables that can influence the procedure and the final product. These …

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Digital transformation needs to start with DDI

Any digital transformation project, if managed correctly, should be an enterprise-wide endeavor, touching every department and process. Although the term has existed for years, what is meant by digital transformation today is a shift away from the hardwired and hardware-driven infrastructure and towards the software-defined networks and cloud tech that enable businesses to adapt and scale at an increasingly rapid …

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Ophcrack review | ITProPortal

Ophcrack is a password-cracking tool designed specifically for recovering Microsoft Windows login credentials. Developed by Swiss company Objectif Sécurité, Ophcrack can crack most Windows passwords in a matter of minutes. The best password managers can help you keep track of all your online passwords, but they’re little help if you’ve forgotten your Windows login. Therefore, Ophcrack and other password recovery …

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Three reasons small and midsize enterprises need better disaster recovery strategies

If the Covid-19 pandemic has taught us anything, it’s the importance of cloud-based disaster recovery and business continuity planning. Indeed, when local and state governments announced stay at home orders in the spring of 2020, migration to the cloud accelerated dramatically as IT teams scrambled to ensure employees could connect and collaborate remotely, as well as access mission-critical company data …

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Employee engagement a critical ingredient for successful customer relationships

The relationship between employee engagement and customer satisfaction has been well established across a variety of sectors, with the link between the two twice as strong when employee satisfaction is particularly high. This connection is especially important where customers rely heavily on customer service personnel to help them through emotionally charged experiences.  Making sure that employees stay engaged is a critical …

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