Why digital transformation projects fail

A successful business needs a complete team of people who collaborate and work for its customers and an outstanding user experience is critical to implementing a digital transformation strategy. The success of the business is pivotal on the user adoption of this technology, which means that companies whose technology frameworks are designed around the user and engaging users via multi-channel …

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Businesses fail to address root issues affecting customer experience

Most businesses have a range of powerful tools at their disposal, but are failing to make use of their full potential to address customer experience challenges, according to software specialists at IFS. Polling more than 1,700 executives and north of 12,000 consumers for its latest paper, IFS found that, while most businesses understand the value of software in improving customer …

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Business leaders often fail to listen to advice from IT

Business leaders often regard the IT department as a tool, rather than a source of innovation, which leads to a range of missed opportunities. This is according to a new report from IT firm Insight, which polled 550 senior IT decision-makers from enterprises with 500+ employees across Europe. The company found that almost three-quarters (72 percent) of business leaders see …

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Many businesses fail to protect employee data effectively

Most business leaders want to keep their employee data secure, but many fail to do so. This is according to a new report from the workforce cyber intelligence company DTEX Systems.  Together with the Ponemon Institute, the firm polled 1,249 IT and security professionals, and found that keeping employee data secure is very important for the majority (63 percent). They …

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Most IoT projects fail to deliver any proper value

Most businesses, despite understanding the benefits Internet of Things (IoT) can bring, are still struggling to tap into any value from their IoT projects. This is according to a new report from Cognizant and Forrester, which bases its findings on a poll of 550 C-level executives, IT executives, directors and functional managers at companies in the US and EMEA. According …

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