Role of change management in automation

While the need to automate is nothing new, what has changed over the years is what types of tasks can be automated and how much can be automated. Logically, it makes sense that many activities that are being performed by a person can be accomplished by a machine more cheaply and with more accuracy.  Machines historically have been good at …

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Security training policies failing to keep pace with change at many businesses

Businesses are struggling to establish cybersecurity training practices that keep up with the pace of change, resulting in heightened exposure to cyberattacks. This is according to a new report from Fujitsu, which also states that the attitude of employees is not helping the situation, as many are not eager to engage with cybersecurity teams. The report states that more than …

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Many businesses are expecting a change in how they work

Most digital leaders in the UK believe the changes to work brought upon their organization by the Covid-19 pandemic will remain in the long term. Digital infrastructure company Equinix polled 2,600 IT decision-makers from 26 countries around the world and found that more than two-thirds (69 percent) of UK respondents believe there will be “long-term changes” to where and how …

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Can one change dramatically improve the efficiency of your IT operations?

Cybersecurity teams are famous for being overstretched and under-supported. Their mandate — protect a company’s most valuable assets — is of the utmost importance. Yet this mandate also has to co-exist with the reality that organizations have a finite number of resources. This is why operational efficiency is such a critical objective. Doing more with less — and getting the …

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Did Covid change software development for the better?

The idea for the Minimum Viable Product (MVP) methodology for software development first appeared 20 years ago, becoming mainstream with the 2011 publication of The Lean Startup by Eric Ries. Getting an application to MVP level has become the way enterprises create products that have just enough features to attract early adopters, providing the feedback needed to validate or abandon …

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Privacy may be dead, but it can also be the catalyst for real change

Data has become the most valuable commodity and today, most organizations know more about an individual than ever before. Unfortunately, our information it not being handled appropriately given the number of data breaches we see in the news. In fact, in 2020, it was reported that there were 37 billion records breached, a significant rise of 141 percent with household …

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The current rate of technological change means careerlong-learning is now a must

It’s safe to say that “the career for life” is over. People now hold an average of 15 jobs in their working lifetime. What’s more, according to Deloitte the lifespan of a skill has decreased to just five years from 30 on average. Rapid technological advancements are increasingly impacting the traditionally steady trajectory of professional development, as businesses adopt new …

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How will headless commerce change your retail experience?

Digital commerce has been a key lifeline for brands this past year, and digitally savvy retailers have been able to drive considerable growth despite the closure of stores. While the national lockdown has now come to an end, local restrictions mean many shoppers are still unwilling to visit the high street. The recent collapse of household names will be a …

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How will automation change the human workplace?

Discussions about the future of the workplace and the growth of automation almost inevitably include its impact on jobs – both positive and negative. Understandably, the focal point is often on the risks to employment, especially given stats such as those from the Office for National Statistics (ONS) that say that roughly 7.4 percent of jobs in England are in …

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Automation can help retain customer support service levels while accelerating change

Businesses are continuing to battle the ongoing ramifications of the pandemic. With a second national lockdown currently in place for England, due to last until early next month, and with further uncertainty ahead for UK businesses – both from the pandemic and final Brexit negotiations – many feel they are planning for the unknown. After all, it is challenging to …

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