Developers call for social benefits to offset the impact of AI on jobs

Although most web developers don’t think their role is threatened by advancements in artificial intelligence (AI), they do think AI is going to have an impact on many jobs, and that it’s up to the government to soften the blow. These are the results of a new report from MDBootstrap, based on a survey of 500 web developers on their …

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Cybercriminals are launching attacks against enterprises over social media

Social media is an important channel of communication between enterprises and their customers, and cybercriminals are taking advantage. A new report, published by digital risk protection solutions provider PhishLabs, claims the number of attacks conducted via social media rose by 47 percent through the first half of the year. Based on an analysis of hundreds of thousands of phishing and …

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The rise of micro-cap coins: Why social trading is leading to a crypto penny stock craze

SafeMoon, Shiba Inu, Dogelon and Australian Safe Shepherd are unfamiliar names in the cryptocurrency landscape that rose to prominence in recent weeks as investors turn at scale to high-risk micro-cap coins in the hope of making big money in a short space of time.  Huge volumes of dog and Elon Musk-themed coins built on online memes are arriving on the …

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Social media hacks have affected half of Brits

Social media hacks have become a serious problem for users, with roughly half of Brits (49 percent) having had their accounts compromised or knowing someone who has fallen victim to an attack. This is according to a new report from open industry association FIDO Alliance, based on a poll of 4,000 people in North America, the UK, France, and Germany. …

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Optimizing social commerce as part of an omnichannel retail approach

The coronavirus pandemic has accelerated the growth of e-commerce over the past year. According to the Retail Sales Index from Great Britain’s Office for National Statistics (ONS), in 2020 online sales grew by 46.1 percent compared to 2019, the largest annual increase since 2008.  Whilst e-commerce as a whole has seen rapid exponential growth, there is one particular aspect that …

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Social justice commitments will be tested for sincerity

2020 saw the tech sector make grand symbolic gestures on social justice issues. As the changeover in US administration turns down the temperature on these policy discussions and a gridlocked Congress stalls any major movements, attention may begin to turn to how companies follow through on their commitments. As a result, 2021 may be a bigger year for company policy …

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Why customer experience and social distancing doesn’t need to be a trade off

As we all find our feet in a mask-wearing, social distancing age, many businesses are facing new challenges they never expected. How can establishments that pride themselves on stellar customer service continue to provide a top tier experience in a time when keeping our distance from one another is of the utmost importance? Those in the hospitality industry are understandably …

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