Understanding digital’s pivotal role in supporting a place-based approach to the pandemic response

We increasingly face challenges that are global – Covid-19, the climate crisis, economic instability and a widening equalities gap. One of the positive outcomes of the pandemic has been more urgent focus on the importance and power of community, with people coming together in the face of this huge adversity. When faced with national restrictions, it is local solutions which …

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Nearly all UK firms see hybrid cloud as critical to pandemic recovery

Almost all businesses in the UK agree that hybrid cloud will play a central role in helping firms to survive the Covid-19 pandemic. This is according to a new report from technology services company NTT. The company polled 950 decision-makers in 13 countries around the world, including 115 respondents from the UK and Ireland, and found that approximately 95 percent …

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Pandemic drives massive surge in usage of collaboration software

For collaboration software providers, 2020 was year to remember, according to a new report from digital experience management company Aternity. Between February 17 and December 20 last year, the usage of collaboration platform Microsoft Teams grew by a whopping 3,891 percent. During the same time period, Zoom usage grew by 1,788 percent. Overall, the usage of Microsoft’s collaboration apps grew …

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Pandemic exposes significant ITSM weaknesses

ITSM teams are experiencing a surge of problems brought about by the pandemic, new research from ITSM optimization firm DeepCoding reveals. According to data gathered from over 400 companies worldwide, ticket volumes, budget cuts, and technician absenteeism levels rose during the Covid-19 pandemic, causing customer satisfaction levels to take a nosedive.  As a result of the transition to a work …

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Cloud spending hits new high in pandemic working world

Spending on cloud infrastructure grew hugely in the last quarter of 2020 as businesses around the world continued to invest in new remote working services. The latest figures from analyst firm Canalys saw a 32 percent year-on-year increase in cloud infrastructure spending in Q4 2020 as investment reached $39.9bn – what it called the “largest quarterly expansion in dollar terms” …

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Developers played a central role in helping businesses survive the pandemic

The vast majority (90%) of businesses believe software developers played a critical role in overcoming competition during the pandemic, research published by Twilio states.  As consumers and employees alike have been forced to stay at home as a result of the pandemic, companies have had to rely heavily on their software developers to maintain business continuity. Among the UK CTOs …

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Better apps are the key to your business surviving the pandemic

Some businesses managed not only to maintain agility and reliability during the Covid-19 pandemic, but actually managed to make improvements in these categories, a new report from VMware states. Based on a poll of 5,000 business decision makers, IT decision makers and app developers, the report asserts that this is all down to modern applications. Modern, cloud-native apps helped organizations …

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Pandemic saw majority of businesses scrap digital transformation plans

Most businesses understand the benefits of digital transformation and have plans (in motion) to digitally transform their operations. However, as we move into the second year of the pandemic, it is getting clearer to these businesses that their current plans are subpar and need overhauling. This is according to a new report from Fujitsu, based on a poll of 750 …

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More businesses willing to place trust in cloud since start of pandemic

A new report from cloud storage provider pCloud shows just how important cloud solutions have been during the pandemic. Polling 1,500 businesses in the UK, France and Germany, pCloud found that two thirds have more trust in the ability of cloud to keep their business running than before the pandemic. Further, 69 percent expect home working to be the default …

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Pandemic may have helped companies get most out of their data

Most businesses across the European continent believe the pandemic has inadvertently improved the way they harness data, according to data platform Splunk. The experience businesses have had with their data over the last year has highlighted its importance to long-term success, mostly because it helps drive innovation and improves the decision-making process. Almost all (90 percent) European businesses surveyed said …

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