Many companies are still failing on customer experiences
Businesses are spending hundreds of thousands of dollars evaluating their customer experience, but even when they discover friction points, they do very little to address them. As a result, they’re missing out on countless repeated customer engagements, and eventually, on higher profits. This is according to a new report from enterprise software specialists IFS which polled more than 1,700 executives …
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Industrial companies are prime targets for cyberattacks
Cyberattacks against industrial organizations could have real-life, physical consequences, yet most of them are quite vulnerable to penetration, a new report states. Experts from Positive Technologies recently analyzed security risks found in industrial companies and found that more than nine in ten (91 percent) could be attacked. The company’s penetration testers managed to gain access to the industrial control system …
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More and more companies are increasing their zero trust security budgets
Zero trust, a cybersecurity model whereby no devices are trusted on the network by default, is taking the world by storm. According to a new report from identity management firm Okta, zero trust has increased in priority for more than three-quarters (78 percent) of businesses. Today, almost all companies (90 percent) are working on a zero trust initiative, up from …
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How companies can harness AI technologies for data-driven green reporting
Despite emissions falling in 2020 at the fastest rate for nearly a century, scientists are worried they will rebound in 2021 as lockdown restrictions ease and ‘normal life’ resumes. Across the business community, growing concern about climate change is driving greater action: with the majority of UK business leaders planning to increase long-term investment in sustainability initiatives. This is a …
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Almost half of companies do not have a proper security policy in place
Cybercrime is on the rise, yet almost half of all organizations don’t have a cybersecurity policy, leaving employees without guidelines on how to defend against attack. According to a new report from the British Assessment Bureau, called “The Invisible Digital Threat: Why hackers aren’t the greatest threat to your cybersecurity”, 46 percent of firms don’t have a cybersecurity policy. A …
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UK financial services companies are embracing ‘alternative data’
Financial services companies in the UK are using an increasing number of alternative data sources when making key business decisions, a new report from Oxylabs suggests. The proxy provider polled 252 senior data decision-makers from the country’s finance sector and found that 63 percent of respondents use “non-traditional” data sources that have not previously been analyzed. These include web scraping …
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Many companies far too slow to respond to cyberattacks
When it comes to responding to vulnerabilities and cyberattacks, some businesses are way too slow to prevent serious damage. This is according to a new report from pentest firm Cobalt.io, which claims that a quarter of firms takes up to 60 days, if not longer, to address low- to medium-risk vulnerabilities. To make matters even worse, there’s a small “but …
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UK now has 100 $1bn tech companies
The United Kingdom is now home to 100 technology companies worth at least $1 billion (also known as unicorns), new data from Dealroom and Tech Nation suggests. As reported by City A.M., the milestone was reached courtesy of Tractable, a start-up using AI to build computer vision tools. The firm recently announced $60 million in Series D funding, which brought …
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Why companies need MACH for successful digital transformation
According to McKinsey, 10 years’ worth of change happened in the space of 90 days in Q1 2020, highlighting the need for companies to be agile when it comes to technological innovation. Particularly when it comes to meeting the ever-evolving customer needs. As a result of the pandemic, many companies have learned that digital transformation isn’t a project that happens, …
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The UK is becoming a hub for AI companies
Over the past decade, the UK has experienced a tremendous rise in the number of companies working on Artificial Intelligence (AI), a new report from growth platform Tech Nation suggests. According to the paper, the number of AI companies has surged 600 percent in the last decade, from 180 in 2011 to more than 1,300 today. Of the ten largest …
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