Pandemic helps accelerate digital transformation for many traditional companies

The Covid-19 pandemic will have a profound impact on traditional, non-digital businesses that are not currently pursuing digital transformation in an aggressive fashion, according to a new report from Cognizant and Oxford Economics

The report states that 46 percent of businesses worldwide expect less social interaction with customers. Further, more than a third (37 percent) said they now understand the importance of digital channels for customer interaction.

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