Keeper password manager review | ITProPortal

Keeper is arguably one of the best password managers for individuals and businesses. The software offers zero-knowledge encryption, meaning that Keeper itself never has access to your passwords. Plus, it offers role-based access and internal auditing for businesses.

In our Keeper password manager review, we cover everything you need to know to decide if this software is right for you.

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Keeper: Plans and pricing

Keeper offers pricing options for individuals, families, and businesses (Image credit: Keeper)

Keeper offers pricing options for individuals, families, and businesses. For individuals, Keeper costs $2.91 a month and allows you to store an unlimited number of passwords. The PlusBundle plan, for $4.87 a month, adds dark web monitoring and secure file storage. The Family plan offers five user accounts for $6.24 a month.

For businesses, Keeper costs $3.75 per user a month. This doesn’t include the reporting and alerts module, which costs an additional $10 per user a year.

Individuals can try Keeper for free for 30 days, and businesses can try the software for 14 days.


Keeper password manager review - a demonstration of Keeper's password manager dashboard

Keeper enables you to share passwords and tightly control permissions  (Image credit: Keeper)

All Keeper accounts enable you to store an unlimited number of passwords. For family and business accounts, every user receives their own private vault.

You can create new secure entries using a variety of built-in templates for passwords, payment information, and sensitive personal information. In addition, Keeper enables you to create custom fields so you can store any information you want.

Keeper covers all the essentials you’d expect from a high-quality password manager. There’s a built-in password generator, browser extensions for auto-filling passwords, and a search function to help you find individual records quickly. 

One of the best things about Keeper is how it enables you to share passwords. Users can share access to individual passwords or groups of entries with anyone, although the recipient will need to create a Keeper account in order to access the shared data. You can also choose whether to offer read-only, edit, or sharing permissions when sharing entries.

In addition, Keeper gives you the option to add up to five emergency contacts to your account. These contacts can get in touch with Keeper to be granted access to your entire password library in the event of an emergency.

Keeper’s business configuration has several helpful features for IT administrators. First, it’s possible to control password access through role-based management. Administrators can create custom roles for users, and define not only which roles have access to which passwords, but also how long their access should last.

In addition, Keeper’s reporting and alerts module enables administrators to conduct an audit of password activity across an entire business. It’s possible to see which users are accessing passwords, and to automatically flag passwords that don’t comply with your company’s security standards.

Interface and in use

Keeper password manager review - a demonstration of Keeper's web interface

The Keeper web interface is pretty easy to understand and use (Image credit: Keeper)

Keeper offers web and desktop interfaces as well as mobile apps for iOS and Android. Passwords are synced between devices automatically using Keeper’s own cloud, which ensures that your data remains encrypted during the sync process. You cannot sync passwords over your own WiFi network however.

The software is very straightforward to navigate, with a simple left-hand menu that displays your vault and settings. We especially liked that you can add logos or other images to your vault entries, which makes it easy to spot the passwords you’re looking for. You also have the option to group entries into folders, or to search your entire database for records. 

If you’re migrating from another password manager, Keeper makes it simple to import your existing records. The import module supports CSV files as well as password database files from most major password managers.


Keeper password manager review - Keeper's support options

Keeper offers 24/7 email support and a library of video tutorials  (Image credit: Keeper)

Keeper’s support team is available 24/7 by email. The company also has a chatbot and a library of dozens of video tutorials. There is an online knowledge base with support articles, but it’s not as easy to navigate as we’d like.


Keeper password manager review - Keeper's dashboard showing password strengths

Keeper enables you to audit the security of your passwords (Image credit: Keeper)

Keeper uses zero-knowledge encryption, meaning that the company itself never has access to your passwords. When syncing data between accounts, your records are encrypted with 256-bit AES (Advanced Encrytion Standard) encryption—the strongest encryption standard currently available—before they leave your device. 

In addition, Keeper helps you audit the strength of your passwords. You can quickly see which passwords are weak or repeated across multiple accounts.

As you’d expect, you can turn on two-factor authentication to make it harder for anyone to access your Keeper account. Administrators can also require that all users on a business plan have two-factor authentication enabled.

The competition

Keeper faces stiff competition from password managers like LastPass and Dashlane. Both offer limited free plans for individual users, although Keeper’s paid plan is slightly cheaper than LastPass and Dashlanes’ premium plans.

For businesses, LastPass stands out because it offers single sign-on and includes dark web monitoring at no extra cost. LastPass business plans start at $3 per user a month. You can read our full Dashlane review and our LastPass review to find out more about these two password managers.

Final verdict

Keeper is a capable password manager for individuals and businesses. It’s easy to use, and offers top-notch security. In addition, the software does an excellent job with password sharing and administration, which makes it an excellent choice for teams. Overall, there are a lot of things to like about Keeper and very few downsides.

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