Hybrid work: disruptive or dynamic?

In the sudden migration to remote working at the onset of the pandemic, companies were put to test. How quickly and successfully could organizations shift to an all-remote way of working that most had dabbled with but few had ever scaled before? Some passed with flying colors, while others endured challenging times due to culture, digital infrastructure, security, and operations. Now that remote working has largely passed the productivity and employee satisfaction test, the business world faces a new, hybrid, norm. A norm where employees are demanding flexibility of choice in where and how they work. Once again, this subtle tweak on the new landscape will test the organization’s ability to remain dynamic and manage disruption.

Looking back, it is understandable that 2020 posed so many difficulties. For most companies, remote work had been the exception rather than the norm. As organizations scaled all-remote workforces, the most common COVID pain points experienced by employees included screen fatigue, disconnection, and the lack of technology in place to substitute essential in-person team experiences like brainstorming on a whiteboard. But while setbacks occurred for nearly everyone in the transition to all-remote work, most employees still found enough positive to outweigh the downsides. 

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