AI and RPA powered testing: innovate with confidence in workforce management

When it comes to workforce management, AI is a tool already routinely deployed across all types of companies, in all sorts of industries as organizations look to increase efficiency and agility in their operations – while simultaneously freeing staff from monotonous, low-value work, enabling them to focus on customer service and revenue-generating activities.

Be it powerful algorithms that claim to sift easily through CVs to enable recruiting teams to focus on the best-fit candidates, automated scheduling rotas working across multiple role types, departments and even store locations; or even forecasting tools that claim to predict required staffing levels based on footfall and customer buying patterns, AI-powered tools and technologies now boast a dizzying array of capabilities. 

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