From awareness to action: Why digital ethics is moving up the agenda
The concept of digital ethics is no longer new. Leading academic institutions and think tanks have been raising ethical concerns around technology for decades, and the last several years have seen a plethora of guidelines for creating, testing and managing technology so it’s responsible and trustworthy. But, the last year has seen digital ethics hit the mainstream, with organizations in …
Tovább a bejegyzéshez
Content management and Artificial Intelligence – the future of ContentOps
Artificial intelligence (AI) is eating the world, one boring, routine task at a time. From navigation apps using AI to crunch a bunch of data at a super-fast speed to determine the best and fastest route from A to B, or automatic spam filters and categorizations that make email more manageable, AI is truly ubiquitous. It was only a matter …
Tovább a bejegyzéshez
AI and automation are driving a shift in the storage market
Artificial intelligence (AI), automation and big data analytics projects are fueling a “fundamental shift” towards flash-based object storage, new data suggests. This is according to a new report from software-defined object storage firm Scality, which found that, while some businesses expect the change to happen within a year, others believe a three-year time period is more realistic. Polling IT decision-makers …
Tovább a bejegyzéshez
A third of data breaches involve a company insider
Data breaches caused by internal employees have become a common occurrence, a new report from insider risk management firm Code42 suggests. In its latest report, Code42 says that a third (33 percent) of reported data breaches involve an insider. Most of the time, these insiders do not have malicious intent, but expose data accidentally. Sometimes employees send sensitive data to …
Tovább a bejegyzéshez
Too many workers are still falling victim to phishing attacks
Organizations that don’t educate their employees on the dangers of phishing are putting themselves at risk, a report from security training platform KnowBe4 claims. The company recently tested employees to see how likely they were to fall for a phishing scam and found that that almost a third (31.4 percent) failed to identify such an attack. Phishing is a type …
Tovább a bejegyzéshez
Most IoT projects are only partially successful
For the vast majority of businesses in the UK, Internet of Things (IoT) deployments were only partially successful, due to numerous challenges and hurdles. This is the conclusion of the State of IoT Adoption Study, a new paper recently published by IoT connectivity specialist Eseye. The report states that IoT deployments failed to achieve their full potential for three-quarters of …
Tovább a bejegyzéshez
Almost all workers will be required to learn new digital skills in the next decade
By the time we hit 2030, almost all workers in the UK (90 percent) will be required to learn new digital skills in order to do their jobs, a new report from CRM provider Salesforce and analyst firm IDC argues. In order to train such a vast number of workers, the country will need to spend approximately $1.8 billion every …
Tovább a bejegyzéshez
The digitization of customer support is posing serious challenges
Companies that digitized their customer support channels in wake of the Covid-19 pandemic are now faced with a major challenge: customers don’t believe support is genuinely interested in solving their problems. According to a new report from customer experience orchestration firm Genesys, customer service representatives’ concern sounds “fake” to a third (32 percent) of consumers. Furthermore, another third (31 percent) …
Tovább a bejegyzéshez
IT investment being driven on despite pandemic
Businesses are continuing to invest in digital initiatives and transformation projects, despite hardships brought about by the Covid-19 pandemic. This is according to new figures from Apptio and the Harvard Business Review (HBR) Analytics Services. Polling 338 business leaders for the report, Apptio found that more than four in five (82 percent) have increased investment in digital initiatives as a …
Tovább a bejegyzéshez
Maintaining legacy systems is a major drain on time and resources
IT engineers are spending huge portions of their time addressing technical debt, which prevents them from working on their goals and has a negative impact on morale. This is according to a new report from software development firm Stepsize, which claims the average engineer spends approximately six hours every week sorting out technical debt – a product of rushed delivery …
Tovább a bejegyzéshez
