Contact centres: A tale of efficient scheduling
Times have changed. Every industry is facing new challenges and adapting to new ways of working. Contact centres are experiencing a rapid evolution and have had to accelerate their plans and innovate, due to the increase in demand across multiple inbound and outbound channels caused by the pandemic. And now, we’re once again faced with a new set of circumstances: lockdown …
Tovább a bejegyzéshez- Egyéb kategória, IT hírek, Vállalati IT
- centres, Contact, efficient, scheduling, tale
- 2020.07.30.