AI and RPA powered testing: innovate with confidence in workforce management

When it comes to workforce management, AI is a tool already routinely deployed across all types of companies, in all sorts of industries as organizations look to increase efficiency and agility in their operations – while simultaneously freeing staff from monotonous, low-value work, enabling them to focus on customer service and revenue-generating activities. Be it powerful algorithms that claim to …

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How RPA is forcing businesses to redefine secure identities

Robotic process automation (RPA) is a growing megatrend. Gartner predicts that by 2022, 90 percent of organizations globally will have adopted RPA and it has already received over $1.8 billion worth of investments in the past two years alone. While RPA is making a major impact across every industry, many don’t know how common the technology has become or, indeed, …

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Embracing agile RPA | ITProPortal

How agile can we really be with RPA? It’s a conversation I remember having in 2014 when I left an established ‘Operational Agility’ team (the old name for RPA, although not quite as catchy) and joined a well-known consulting firm. Agile RPA is a concept many industry practitioners still struggle with today. Yet it remains one of the biggest opportunities …

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