How AI is helping learning in the enterprise

In 2019 Josh Bersin and Marc Zao Sanders ran a survey with Linkedin to find out more about the ‘flow of work’ surrounding knowledge workers, which include people whose jobs involve handling or using information. It turns out there are some common trends amongst them: There are 780 million knowledge workers globally and they spend 19 percent of their time gathering information and searching for data. That’s nearly a full day a week spent searching. 

On the plus side, learning at work is undergoing a bit of a revolution, with many corporate learning and knowledge platforms and learning and development departments turning to AI-based ‘knowledge intelligence’ (KI) to get knowledge workers what they need, when they need it. It all starts with using AI to optimise search, and in this article, we’ll look at how KI can help companies save time and boost performance.

Making learning smarter 

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